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Head - Sales Operations, Delhi for a leading Cruise Marketing Company
Experience: 10+ Years
Location: Delhi
Compensation: Rupees 12,00,000 - 17,00,000 P.A.
Education: Any Graduate / Post Graduate
Industry Type: Travel
Posted Date: 6-Jul-15
Job Description & Candidate Profile

# Head a centralized team of high-end Cruise Counsellors at Delhi HO (Currently 10 nos., increasing to 25).

# Agents recieve all leads from channels (Travel Agents) & try and convert these calls to sales.

# Handle customer escalations from Ultra HNIs.

# Manage Productivity & Quality of the team

# 10+ years exp. in Operations & Sales

# Team Management of 20+

# Quality Management

# Should have handled Ops team catering to sales of Premium Product only

# Handled ultra HNI Customers - for Sales & Customer Service

Company Profile
A leading Cruise Marketing Company
Contact Details
Company Name: The Recruiters
Website: http://www.therecruiters.net
Executive Name: Shantanu Saha
Telephone: 0124-4142010
Reference ID: shantanu@therecruiters.net
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