Supervision of entire IT Infrastructure comprising large number of Desktops, Laptops, Printers, Scanners and Plotters.
Administering different right and privileges including approval level, user wise approval, document amount limit, post approval right, escalation rule, work flow etc.
Ensuring automation of data recovery system and implementing business continuity and disaster recovery plans for data center management.
Analyzing end-user requirements and automating systems accordingly to make user comfort level up to mark
Developed and implementing structured network cabling with data rack and server rack as well managed backup solution
Maintaining VPN Connectivity, MS-Exchange Server
Administering databases, servers and securing entire network from virus attack, hacking and spam activities
Maintaining and monitoring MPLS, VPN, P2P, Lease Line, PRI Line, ISDN Lines
Developed and implemented a well secured surveillance centre at HO to monitor of all sites through PTZ (Pan Tilt Zoom) Cameras at all sites.
Developed a Guard Monitoring System to keep the track of guards deputed at night shifts.
Developed and maintained strong firewall system to prevent any un-authorized access to the network.
Enforced strict SLAs for project deliverables and maintained an excellent customer satisfaction index.
Provided thought leadership in driving organization wide technology initiatives, overall project management, project planning, budgeting, resource deployment & utilization, monitoring & reporting, and risk identification & mitigation.
Managed the techno-commercial aspects of IT operations, local inventory maintenance and software licenses as well as for procurement, installation and life-cycle maintenance of IT hardware and software.
Monitored security compliance in accordance with IT standards, policies and procedures.
Determined hardware and software requirements, and assisted in the evaluation, selection, approval, ordering, planning and installation of the required systems.
Established guidelines and programs for effective information technology management as well as recommended long-term and short-term management information systems plans and budgets.
Developed and evaluated information technology management needs and problems related to systems hardware & software, including applicable vendor applications, data base management, and operational control packages