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Operations Engineer with a Telecom Company, Gurgaon
 
Summary
Experience: 3 - 6 Years
Location: Gurgaon
Compensation: 10L
Education: BE / B.Tech / MCA
Industry Type: Telecom
Posted Date: 31-Oct-17
 
 
Job Description & Candidate Profile
 

Responsibilities:

This Operations Engineer position will be responsible for maintaining and managing operations and contributing to the completion of operational tasks under the general direction of the manager. Able to handle moderately complex issues independently. Has full hands on experience in monitoring information systems and product operations. Ensures the effective monitoring and response to hardware, software, and network problems.

The Operations Engineer shall also schedule and direct activities to resolve software problems related to products in a timely and accurate fashion: 

  • Work on deployment, maintenance, and support of current and new data center infrastructure including Disaster recovery center.
  • Experience in complex troubleshooting and resolve critical or escalated technical issues
  • Tests, configures and troubleshoot operational and network issues.
  • Participates actively in on-call rotations to support customers, which may include occasional after hours, weekends and national holiday shift work.
  • Take part in the development of processes and creates documentation for new areas of work or knowledge.

Requirements:

  • B.E degree in Computer Science, Electronics or Electrical Engineering  in technology and or equivalent work experience 
  • 3 + years of working in Technical operations experience is a must
  • Hands on knowledge of Linux/Unix operations system.        
  • Writing SQL Queries, Python/bash/shell scripting is a must  
  • Hands on experience in configuration management skills to automate repetitive tasks
  • Excellent phone and verbal, writing communication skills.  Good communication skills is a must to handle international customers, technical and non-technical staff.
  • Excellent work ethics and customer focus
  • Initiative, critical thinking and good follow through are key characteristics 
  • Experience with Service Now or Jira or similar ticketing system is a must

 

 
Company Profile
 

MNC Telecom service providing company

 

Contact Details

 
Company Name: The Recruiters
Executive Name: Rohan Roy
Telephone: 9911179195
 
 
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